FAQ
Local Delivery – FAQ
Q: Do you offer local delivery?
Yes! We offer local delivery for our handmade keto treats within and around the Houston, TX area.
Q: What areas do you deliver to?
We currently deliver to Cypress and surrounding areas. If you’re unsure whether you’re within range, feel free to contact us with your zip code!
Q: How much is the delivery fee?
Delivery fees are based on distance from our location in Cypress, TX:
- 0–10 km: $5
- 10–20 km: $10
-
20–30 km: $20
For distances over 30 km, send us a message—we’ll do our best to accommodate!
Q: When will my order be delivered?
Orders are delivered Every Saturday. You’ll receive a confirmation message with your delivery time window.
Q: Can I schedule a specific delivery time?
We’ll try to work with your schedule! Add a note at checkout or message us directly after placing your order.
Q: Do I need to be home for delivery?
Yes, we recommend someone is available to receive the order, especially since our products are perishable and handmade.
Pick-Up – FAQ
Q: Do you offer local pick-up?
Yes! We offer pick-up at our Cypress location every week.
Q: When can I pick up my order?
Pick-up is available every Saturday from 9:00 AM to 12:00 PM.
Q: What’s the cut-off time to place my order for Saturday pick-up?
Orders must be placed between Monday and Thursday before 11:59 PM to be ready for the upcoming Saturday.
Q: Where is the pick-up location?
In Cypress, TX. We’ll send the exact address and pick-up details after your order is confirmed.
Q: Do I need to bring anything?
Please bring your order confirmation—either on your phone or printed out.
Q: What if I can’t make it on Saturday?
Let us know in advance! We'll try to arrange a different time if possible.